Terms, Conditions & Warranty

Part Policies:
Airbags:
Airbags are sold AS IS as being hazardous material.
Antenna:
Antennas are sold as a unit. However, the mounting is not included with it.
Axle Assembly:
The unit is sold from hub to hub. We do not guarantee on any kind of bushing, bearings and
sensors. There is no warranty on the backing plates as they are sold separate. If the Assembly does
not shift gears or has a leak, F&J Auto replaces the unit on the whole.
Axle Shaft:
This unit is sold without bearings and bushings. If they come with these, they are not under warranty.
Air Filter:
Sold as the housing only.
ABS:
ABS assembly is sold complete with module , power brake booster , ABS Pump and the Master
cylinder. The wiring harness doesn’t come with the ABS as being a heavy wear and tear part.
A/C Condenser:
The condenser fan and the clutch is sold together, however, we do not warranty on the clutch.
Airbox/Air cleaner:
The box is sold without the filter inside. Sold as housing only
Axle Beam:
This unit is sold with the correct measurement. Should there be any mismatch in the length due to
some modification from the customer; F&J Auto has the rights to hold 25% Restocking fees for
returns.
Body Parts:
All the body parts are sold after the pictures are approved from the customer. Every body part is sold
without the hardware. There must be special requests for the hardware. The hinges are however not
under warranty. There must be special request placed for inner panels, Fender flares, eyebrows,
hardware, color match (but not shades)
Back Glass:
This is termed fragile and is sold to the neighboring states only.
Bell Housing:
This unit is sold with an exact specification and description of the vehicle. If the bell housing is along
with the transmission, we do not guarantee.
Blocks:
Long or Short blocks are sold to be rebuild able units only
CD Player/Radio :
The unit is sold without the wiring harness.
Cylinder Head:
Cylinder heads are sold without being bent or out of shape/warped. The rings and valves may have
to be re-machined.
Differential:
The unit is sold with the exact gear ratio and it’s only the chunk.
Doors:
Doors are sold as shell only. The panel, regulator and the railings are sold separate. A special
request can be made for special doors for high end vehicles. However, we will not match the
interiors of the vehicle when an inner door panel is included. Side view mirrors are not included with
the door, they are sold separately.
Door panels:
Door panels are sold as a bare panel. No switches or mouldings come with it.
Drive Shaft:
Drive shaft is sold without the rubber bushes, if they come with it, we do not warranty the same.
Electrical Parts:
Any computers or modules are confirmed to have the correct part#. Any electrical item has a
onetime replacement warranty only. These modules and computers may need to be reset from the
dealer or a ASC certified mechanic in case of defect. If there is no result of the defect with a print
copy, the modules cannot be accepted for a return, or there will be a 25% Restocking fees.
Exhaust Manifold:
The manifold is sold only if its integrate with a catalytic convertor.
Engine:
Engines are complete assemblies with manifolds, timing cover, belts, oil pan, fuel injectors, gaskets,
hoses and other accessories are not included in the warranty. The warranty is only on the long
block.The replaceable parts are water pump, spark plugs and wires. F&J Auto is not responsible for
these parts due to the high wear and tear in nature.
Frames:
Frames are sold AS IS without any warranty. We ask customers to send us a cut sheet explaining
where he wants us the frames to be cut from. It’s sold AS IS because once the frame is removed
and cut , it cannot be restocked in case it’s returned. If a customer has questions regarding the
condition of the frame, he can always request for pictures before shipping. Once shipped,there is no
return.
Fuel Pump:
The fuel pumps are sold as the whole unit.
Fuel Tank:
Fuel tanks are sold as is without the fuel pump or sending unit. There won’t be any cracks or
damages to the tank.
Grille:
The part is sold based on the car that wants the grille. There is no emblem guaranteed with it.
Header panel:
The header panel is sold as a bare header panel, the lights, fog lamps and turn signals do not go
with it. However, ordering for a complete header panel will cost extra based on the car. Please be
advised that the grille does not come with the header panel. The grille is sold separate.
Headlights:
The headlights are sold without the bulbs and F&J Auto is not responsible for the damaged bezel as
it is not under warranty. However, if the customer orders a HID, we give the complete headlight with
the bulbs, ballast, module and the igniter. It goes as a complete assembly.
Heater controls:
The unit is sold with a perfect match of a customer’s picture. Should there be no markings on the
buttons, the part will not be returned for a refund, unless it’s deemed defective.
Ignition Switch:
This unit is sold without the wiring harness. There is no key attached with the ignition switch.
Instrument Cluster:
The clusters are sold based on the specification of a car. There is no warranty on the miles that are
recorded on the cluster. Certain vehicles need reprogramming.
Side View Mirrors:
The side view mirrors are sold with the match for the car. Please note, we do not match the shade of
the color of the vehicle. The customers are requested to paint it according to the shade of the car
color.
Rear view Mirror:
These are basic mirrors only, we do not sell rearview with open and close garage doors or gates.
Oil Pan:
The oil pan is sold on customer’s request. There shall be a specification shared for the correct oil
pan.
Quarter Panel:
This part needs to be ready with an exact cut sheet measurement. The customer is to be sure of the
measurement that needs to be cut in order for us to ship the unit.
Rack and Pinion:
This unit is not sold with the bottom gearbox. The gear box is sold separately.
Radiators:
The radiators will have some sort of condition based on the age of the vehicle. We cannot be sure of
the lines in the front if they are honey comb or straight lines, unless they are of a perfect fit to the
vehicle.
Radiator fan:
The fan is sold as a separate unit and does not go with the radiator. The motor for the fan needs to
be bought separate. However, the motor is not covered under warranty if it is defective.
Roof:
The assembly is sold as a standard roof. Please be advised, that the sunroof and the motor and the
glass do not come with the assembly, these are sold separately. However, a customer can place a
special request.
Seats:
Seats are sold AS IS, without warranty or Guarantee. We send pictures for approval before shipping,
Once shipped there is no return. If there is a problem with the seat mechanism like the seat track,
then we can send the mechanism separately. But there is no return on seats.
Spindle:
The spindle is sold as only the spindle; there are knuckles that go separate. Please be careful in
what you are ordering.
Spoiler front and rear:
The spoiler in the front is sold without any hardware and the rear spoiler is sold without the lights or
the reflectors.
Stabilizer bar:
The unit is sold with the correct measurements. The measurement needs to be matched.
Steering column:
The unit is sold without the wheel, should the wheels go along with the columns, there is no warranty
on the wheel. We do not cover the intermediate shaft and the rings. The column comes with the
Keys.
Steering knuckle:
This unit tends to have surface rust.
Steering Pumps:
The pumps are confirmed to function when installed. However, we do not warranty the hoses or
sensors.
Strut:
The unit is sold as is with the spring.
Sunroof Motor:
The motor is sold without the railing. If the motor is defective, we will gladly replace it.
Tail Light:
This item is sold with or without the bezel. Irrespective, the bezel is not under warranty.
Tailgate/Trunk lid:
These units are sold without the lock mechanism or the hardware or hinges. The inner panel as
subject to special request.
Torque convertor:
The torque convertor is for auto transmission and does not include flywheel which is for manual
transmission.
Transfer case:
The case is sold as a complete unit. However, we do not warranty on the U joints or rubber joints.
We make sure that the flange is not bent before being sold. Some transfer cases come with sensors
and we do not warranty on sensors.
Transmission:
The transmission is guaranteed to shift gears and bearings to be good. The oil pan and oil filter
needs to be replaced before installation. Flush out all the liquid and from test cooler lines. The torque
convertor needs to be fully engaged to the front pump. For manual transmission a new clutch needs
to be installed along with the pressure plate and slave cylinder. The flywheel must be turned once
before installation.
Turn Signal:
The unit is sold with or without the bulb as it is not under warranty. The turn signal does not come
with the bezel or chrome trim.
Window motor and Regulator:
The unit is sold separate. The regulator does not go with the motor and the motor does not go with
the regulator.
Wheels:
The wheels are sold based on the specification. The wheels do not come with the wheel cover or
cap. The wheels will have rust based on the age of the vehicle.
Window switch:
The switch is sold as a whole unit. We do not sell for a specific command of the door.
Windshield wiper motor:
The motor is sold without the wiper arms. If it’s defective other than just the motor, we will be happy
to replace it.
Windshield wiper regulator:
The regulator must function as mentioned other than the mechanism itself, we do not cover under
this, At any given time for any part, we do not guarantee on rubber bushings, bearings, and high
wear and tear in nature parts or labor costs.
____________________________________________________________________________
30 DAYS WARRANTY:
We offer a straight 30 days warranty from the date the part is delivered to you. If the part/parts
ordered and in any event are not needed, there will be 25% Restocking fees and one-way shipping
cost. The rest will be refunded. F&J Auto part does not pay for return shipment if the part is
defective. The customer is responsible to ship the part back with his/her expense and this is not
reimbursed. F&J Auto part does not cover LABOR COST under any circumstance we sell all parts
with warranty. Customer is responsible to accept the delivery of the shipment. If a customer refuses
the shipment. the customer is liable to pay both side freight charges and 25% Restocking Fee. For
any reason, if a customer feels that the part is damaged or defective, he needs to accept the delivery
of the shipment and then call us on 888-685-9481 for further details.
SHIPPING POLICIES:
The parts that are shipped initially is Borne by the company and we do not charge our customers for
non- freight items. Once the part is shipped and if not accepted by the customer, or simply refused,
Then customer is liable to pay both side freight charges and 25% restocking fee. If the part is
damaged during shipping from our side, F&J Auto part takes care of the claim with the shipping
company. Similarly, if the part shipped by the customer to our location and is damaged during
transit, the customer is liable for all the losses and there will be no refund or a partial refund will be
issued based on the severity of the damage Any freight item that is being shipped, the customer
must and should have a business address at a commercial location. Else, any business address
should have access to a 16 or 18 wheeler trucks. Customers are obliged to have any sort of
unloading material to unload the freight from the truck. If the unloading material is provided from the
shipping company, F&J Auto part has the rights to charge the customers $125 from their account.
Once the part is dispatched for delivery, the customer is obliged to be present at the location for
acceptance. If this is skipped, the customer must pick the part from the nearest terminal or upon
agreement, the customer will pay $110 for reschedule. If a part is being shipped to Canada, the
customer is liable for a border fees which amounts to 30-40 percent of the cost of the part. This cost
is to the government and this is non-refundable. (Please note: The amount for Canadian customer
will be charged on the current USD exchange)
RETURN POLICY:
Parts must be returned within 30 days from the date of delivery for refunds. If beyond 30 days, there
will be a 25% Restocking fee applicable. Parts ordered for testing or trial purpose will not be
available for return. Partial parts will not be taken back for refund. Every part we sell is uniquely
marked with our own specification. Any part that is returned without its original form (Excluding the
shipping damage) the refund will not be processed. Any return, must be processed only after a
phone call to us and a RMA, without which, the returns will not be accepted and the shipment will be
refused. Returning the part is the customer’s responsibility and a return tracking number must be
provided. Once the RMA is sent, the part must be returned within 7 business days. Once the part is
returned, we will be happy to send a replacement or issue a full refund on the original purchase
price. The refund will be processed to the accounts team, after inspection and verification of the part
returned. If the part is damaged or defective, for the customer to claim a replacement or a refund,
parts need to be returned back under the 30 days warranty policy. Any parts returned after 30 days
are not eligible for a refund or a replacement.
LABOR:
We only sell Used Auto Parts, we do not cover labor charges.